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Testimonial
Client Feedback & Reviews
Posted on Google
Nirajan Adhikari
Trustindex verifies that the original source of the review is Google.
I had Neptune's Plumbing replace my water heater, and I couldn't be happier with the service. Isaac was friendly, honest, and arrived right on time. He explained the replacement process in simple terms, answered all of my questions, and completed the installation efficiently and professionally. Isaac was reliable, knowledgeable, and made the entire experience stress-free. I especially appreciated how clean he left the work area and how smoothly everything went from start to finish. Highly recommend Neptune's Plumbing for anyone needing a water heater replacement!
Owner's reply Nirajan, thank you for the kind review and for choosing Neptune's Plumbing for your water heater replacement. I’m glad Isaac was friendly, on time, and took the time to explain everything clearly while getting the install done efficiently and leaving the area clean. We really appreciate the recommendation.
Posted on Google
John McAlister
Trustindex verifies that the original source of the review is Google.
Issac is great. He takes his time and does it right. He answered all my questions. I highly recommend him for your plumbing needs. He replaced my kitchen faucet, put in a laundry room sink, changed two outdoor faucets, and replaced my main in house water cutoff/pressure valve.
Owner's reply Thanks, John—really appreciate the recommendation. I’m glad Issac took the time to answer all your questions and get everything done right, from the kitchen faucet and laundry sink to the outdoor faucets and main shutoff/pressure valve.
Posted on Google
Gregory de la Cruz
Trustindex verifies that the original source of the review is Google.
Probably the best service I’ve ever received for an in-home plumbing job
Owner's reply Thank you, Gregory—really glad to hear you felt this was the best in-home plumbing service you’ve ever received. We work hard to make the whole experience smooth and professional, and we appreciate you taking the time to share that.
Posted on Google
Yelee Kim
Trustindex verifies that the original source of the review is Google.
I highly highly recommend Isaac! He is very thorough, explains things clearly and simply, and, most importantly, does things at a very fair price with no upselling pressure. He suggested a couple of things, but honestly told me that they were beneficial but not critical. That said, he explained the pros and cons in a very plain, understandable manner (I know zero about plumbing), so I decided to proceed with the additional work. The price was fair, and he gave me a discount because I was bundling a few things in one visit. He also wore shoe covers and covered the floor and stairs with a cloth so he would not cause any mess or damage. I appreciate supporting small businesses, and if you want to support one that acts with integrity and professionalism, call Isaac. He’s the real deal.
Owner's reply Yelee, thank you so much for the kind recommendation. I’m glad Isaac was able to explain everything clearly, keep the pricing fair with no upselling pressure, and take extra care to protect your home while he worked. We really appreciate your support of our small business and your trust in Neptune’s Plumbing.
Posted on Google
Sean Corder
Trustindex verifies that the original source of the review is Google.
World class service. Issac is incredible and I highly recommend him to anyone looking for honesty, transparency, punctuality, and hard working. 10/10.
Owner's reply Thank you, Sean! We really appreciate you taking the time to share this—Isaac will be glad to hear you valued his honesty, clear communication, and punctual, hard-working service. Thanks again for the recommendation.
